Unify OpenScape 4000 maintenance

Whether your business uses Unify OpenScape 4000 or the legacy Siemens HiPath 4000 system, we at Talkwire can offer our unparalleled expertise to help maintain all aspects of your system.

With over 60 years of combined experience, we are the UK’s leading specialists in OpenScape 4000. Our highly qualified engineers are long-term experts in all versions of the system - from the oldest V1 to the newest V10. This is why other networking companies have to turn to us when they’re not able to fully support their clients.

OpenScape 4000 Software Assurance

As technology advances at a fast pace, it is crucial to keep your communications infrastructure software up to date. It is important not only for smooth, stable operation but also security.

Our experienced Unify engineers are able to service, maintain and upgrade all versions of OpenScape 4000 or HiPath 4000.

With the latest version 10, we are able to offer a full Unify Software Assurance. This means that we will keep your system running at peak efficiency - installing all the latest updates and enhancements from Unify. Our Software Assurance package offers great value to our customers:

  • 30% cheaper than the standard software procurement route
  • Easier budgeting with fixed term payment plans
  • The latest stable software installed by our Unify experts
  • Easy integration with other products

OpenScape 4000 Hardware Assurance

At Talkwire we are dedicated to keeping your communication lines always open. We even make sure to hold dedicated stock of all critical components - particularly the parts that are in very limited supply elsewhere.

Our Hardware Assurance contracts are fully customisable and tailored to our customers’ exact needs. Whether you’re looking for maximum savings with our offsite hardware-only support or you need high levels of redundancy and security with our 24/7 onsite support - we will work with you to design the ideal contract just for you.

Our support doesn’t end there. We can also maintain, replace or install the full range of Openscape 4000 accessories and complementary products and services.

  • Operator consoles
  • User headsets and handsets
  • UPS/battery backup
  • Voice firewalls
  • Hold music systems
  • Call logging and call recording

Moves, Adds and Changes (MAC) Service

Our expertise in the Openscape 4000 system means that we’re well placed to make custom alterations to your setup. Whether you need a short notice emergency change, or an addition that must be made out of business hours, our team is ready to help. The MAC service is available as you need it - or, if your business is going through a transition, we can add this service to your custom Maintenance contract.